Sugar Sell, the Intelligence-Driven Sales Automation Solution, Equips Sales with Tools for Improved Productivity and Customer Responsiveness
SAN FRANCISCO – December 17, 2024 – LGG Industrial, a longstanding leader in fluid handling, sealing, and material conveyance solutions, is driving efficiency and growth with SugarCRM’s flagship sales automation solution, Sugar Sell, built to meet the unique needs of business-to-business (B2B) industrial companies.
LGG Industrial offers comprehensive engineered fluid handling, sealing, and material conveyance solutions for a wide variety of industries and applications. With facilities across North America and decades of trusted experience, LGG Industrial is a top solution partner for some of the largest companies in North America.
Over 150 LGG Industrial sales and service professionals are now using Sugar Sell, and the company plans to deploy additional Sugar solutions, including Sugar Serve and Sugar Market, in the near future. The transition to Sugar’s intelligence-driven sales automation platform has transformed its sales operations, equipping sales reps with the tools needed to be more productive, efficient, and customer-focused.
“We chose the Sugar platform because it provides the sophisticated CRM tools we need to execute our new go-to-market strategy and drive organic growth,” said Tim Billingsley, Vice President, Revenue Operations, LGG Industrial. He explains that Sugar Sell has given the company a platform to transform its sales operations, ushering in newfound visibility and efficiency.
“We are looking to Sugar to help us accelerate the velocity of sales opportunities through the buyer journey to realize revenue faster,” added Billingsley. “Sugar is the ideal solution for B2B midmarket businesses like ours, and it’s a perfect fit to help us scale our sales operations and drive more revenue. With the introduction of Sugar Sell, the company has experienced 3 times the user adoption of previous sales tools.”
Sugar will also help the company better manage and respond to spikes in customer demand due to extreme weather and natural disasters.
“Helping LGG Industrial meet its unique business needs and overcome industry-specific challenges is a core strength of our CRM platform and a key area of expertise for our team at Sugar,” said Paul Farrell, Chief Product Officer, SugarCRM. “Creating new sales opportunities, expanding pipeline, accelerating sales processes, and driving faster revenue realization are key goals for LGG Industrial, and we’re pleased to be the solution to help the company achieve these goals and more.”
Click here to learn more about Sugar’s AI-driven solutions for CRM.
About SugarCRM
SugarCRM is a CRM software that helps marketing, sales, and service teams reach peak efficiency through better automation, data, and intelligence so they can achieve a real-time, reliable view of each customer. Sugar’s platform provides leading technology in the sales automation, marketing automation, and customer service fields with one goal in mind: to make the hard things easier.
Thousands of companies in over 120 countries rely on Sugar by letting the platform do the work. Headquartered in the San Francisco Bay Area, Sugar is backed by Accel-KKR.
For more information about SugarCRM, visit: www.sugarcrm.com.
Pittsburgh, Pennsylvania, May 21, 2024 – LGG Industrial focuses on providing tailored solutions to their customers across North America. With a reinvigorated brand and a desire to raise the standard for service excellence in industrial distribution, LGG Industrial is making strides to expand capabilities across all their local branches. As locations across the United States and Canada each serve specific industries, LGG Industrial branch locations will invest in capabilities and services reflective of those customers.
For example, throughout the United States and Canada, LGG Industrial has expanded their gasket sealing solution capabilities by adding additional production equipment to their facilities and expanding their soft and metal gasket fabrication. “This is very exciting because it will allow for an increase in our operational productivity, and allow us to have more gaskets in-stock, readily available for our local customers,” said Andy Dunn, Director of Operations for Western U.S.
Similarly, LGG Industrial has renewed its focus on their material handling solutions, with investments to support both heavyweight and lightweight conveyor systems. “We have a great team built around our material conveyance solutions and have grown our field service crews across all regions so that we can better serve our customers,” said Tim Posey, Director of Operations for Eastern U.S.
LGG Industrial is a leader in industrial hose distribution, having a Certified Master Coupler at nearly every branch location. They’ve added larger capacity crimpers, metal hose fabrication and have increasingly focused on hose management capabilities including testing, reclamation and tagging throughout the U.S. and Canada. Likewise, they’ve grown their hydraulic hose capabilities, particularly with the acquisition of DeeTag in 2023, successfully serving high-quality OEM customers in various markets; providing superior service to these discerning customers.
Director of Operations in Canada, Michael Leonard, said “Our fluid power hose capabilities in Canada have been expanding as we have entered new markets. Our OEM customers see the value we bring not only by providing quality products, but through solutions we deliver directly from our local branches.”
For more information on LGG Industrial and to understand how the company can enhance business efficiency, please visit www.lggindustrial.com
About LGG Industrial
LGG Industrial is the go-to partner for industrial companies looking for fluid handling, sealing, and material conveyance solutions. Headquartered in Pittsburgh, Pennsylvania and supported by Luther King Capital Management, LGG Industrial has decades of experience creating value for the North American industrial market with a passion for customer service that is met with deep technical know-how.
About Luther King Capital Management
Founded in 1979, LKCM provides investment management services to high-net-worth individuals, foundations, endowments, investment companies, pension and profit-sharing plans, trusts and estates, among other organizations.
Rebranding from ERIKS North America to LGG Industrial Reflects Commitment to Heritage and Innovation
Pittsburgh, Pennsylvania, February 1, 2024 —ERIKS North America, a longstanding leader in fluid handling, sealing, and material conveyance solutions, announced today that it is rebranding to LGG Industrial. This strategic shift honors the legacy of its founding companies, Lewis-Goetz and Goodall, while remaining focused on innovative solutions that drive significant value for customers.
“This rebranding to LGG Industrial represents an inflection point in the history of our company, where our rich history and deep understanding of the industry meet our ambitions to bring a new level of service and value to the North American industrial market,” said Jeff Crane, CEO of LGG Industrial.
LGG Industrial captures the knowledge, experience, and reputation that serve as the foundation of the company. In its next chapter, LGG Industrial is investing in its people, expanding its product and service reach, and investing in capabilities that raise the standard for service and value.
“We carefully crafted our new tagline: Tailored Solutions. Trusted Service,” continued Jeff Crane. “This reflects LGG Industrial’s dedication to providing highly specialized solutions backed by an unwavering commitment to customer satisfaction and a partnership built on trust. This trust is earned one transaction at a time and through the application of tailored solutions that continually save time and money for our customers.”
LGG Industrial offers a comprehensive suite of services designed to minimize the Total Cost of Ownership for its customers. Partnerships with top-tier manufacturers enable the company to provide unmatched customized and technical product solutions that encompass material handling, sealing, fluid transfer, and specialized fluid power hose solutions.
As the industry continues to evolve, LGG Industrial remains a steadfast partner dedicated to preventing downtime and enhancing operational performance. The company’s proactive approach, value-added services, and exceptional customer service ensure that the needs of customers are met with precision and care.
“We are excited to share this next step in our journey, but this is about so much more than a name change,” added Jeff Crane, CEO of LGG Industrial. “LGG Industrial is the standard under which we will continue our unwavering dedication and service to the North American industrial market.”
For more information on LGG Industrial and to understand how the company can enhance business efficiency, please visit www.lggindustrial.com.
About LGG Industrial
LGG Industrial, formerly ERIKS North America, is the go-to partner for industrial companies looking for fluid handling, sealing, and material conveyance solutions. Headquarted in Pittsburgh, Pennsylvania and supported by Luther King Capital Management, LGG Industrial has decades of experience creating value for the North American industrial market with a passion for customer service that is met with deep technical know-how.
About Luther King Capital Management
Founded in 1979, LKCM provides investment management services to high net worth individuals, foundations, endowments, investment companies, pension and profit-sharing plans, trusts and estates, among other organizations.
Contact:
Lauren Russo
Digital Marketing Specialist
Lauren.Russo@lggind.com
412-925-7390
PITTSBURGH-ERIKS North America (ENA) announced that it has acquired the assets of Branham Corporation (Branham), a prominent fabricator and distributor of industrial hoses, gaskets, conveyor belts and related services.
Founded in Louisville, KY in 1973 as Branham-Mingis by the late William E. Branham and Stephen Mingis, Branham has grown over the past five decades to include five fabrication/distribution plants and 8 sales locations covering the Midwest and Gulf coast regions of the U.S. Boasting a team of over 100 highly skilled professionals, Branham has become synonymous with quality and service excellence in the industry.
Doug Branham, who will remain with the company as co-President, had this to say about the transaction. “ENA is a great fit for our company. Leveraging the scale of ENA affords us the opportunity to take our industry leading products and services to places we could not hope to on our own. The future of our associates has always been top-of-mind for us and we know that the benefits offered by, and the culture that exists at ENA will create a great place for our associates to continue their important work. As we celebrate our 50th year solving problems for our customers, we could not be happier about the prospects for the next 50 years.”
Steve Mingis, Branham’s other co-President, added, “At some point, every company must consider what it takes to get their organization to the next level. Doug and I knew immediately that our alignment with ENA was the perfect match for our employees and the future growth of our business.”
Jeff Crane, CEO of ERIKS North America, spoke about the closing of the acquisition, stating, “Doug Branham and Steve Mingis, along with their dedicated associates, have built a powerful organization that solves technical problems for their customers. Branham brings geographic expansion and unique product and service capabilities that align seamlessly with our commitment to delivering top-tier solutions and services to our growing list of North American customers. We are excited to welcome all the Branham associates to our great company and we look forward to working closely with them as we put our unique brands, capabilities and geographic reach to work…together.
Our long-term goal has always been to deliver above-market organic growth. Today’s announcement is just the most recent example of the reigniting of our inorganic growth engine as well. We remain committed to the successful execution of this dual-growth strategy for years to come.”
About ERIKS North America (ENA):
A portfolio company of LKCM Headwater Investments, ENA is a leading distributor of fluid handling, sealing, and material conveyance solutions for industrial customers throughout North America. Our technical solutions and services keep our customers running, reduce downtime and minimize total cost of ownership.
Pittsburgh, Pennsylvania – ERIKS North America (ERIKS NA), a leading distributor in the industrial market, is excited to announce the promotion of Daron Steinmann to Key Industry Director of Refining & Petrochemical.
With more than 23 years of industrial experience, Daron has spent the last 20 years at ERIKS NA, initially as an Outside Sales Representative for eight years, then transitioning to a Branch Manager role for two years, and finally serving as a Product Specialist for the past five years.
When asked about his promotion, Daron said, “I’m thrilled for the opportunity to further advance the refining and petrochemical business and lead such a highly skilled team of industry professionals.”
Terry Subia, Vice President of Key Markets of ERIKS NA said, “We’re eager to see Daron continue growing our refining and petrochemical sectors. Daron’s industry experience and tenure with ERIKS NA make him a great fit for this role.”
ERIKS North America congratulates Daron Steinmann on his promotion and looks forward to his success as Key Industry Director of Refining & Petrochemical.
About ERIKS North America:
ERIKS North America, a portfolio company of LKCM Headwater Investments, is a leading distributor of fluid and material conveyance solutions for industrial customers. Our technical solutions and services keep our customers running, reduce downtime and total cost of ownership.
Contact:
Lauren Shaffer, Digital Marketing Specialist
412-925-7390
Pittsburgh, Pennsylvania – ERIKS North America (ERIKS NA), a leading distributor in the industrial market, is delighted to announce Terry Subia’s promotion to Vice President of Key Markets.
With over 35 years of sales experience in the industrial sector, Terry has been an invaluable member of the ERIKS team for the last 18 years, serving as an Industry Director for the past two years.
“We are thrilled to announce Terry’s well-deserved promotion to Vice President of Key Markets,” said Jeff Crane, CEO of ERIKS North America. “His extensive experience and expertise in the industrial market make him the perfect fit for this role. We are confident that Terry’s strong leadership skills, combined with his customer-centric approach, will guide us in achieving our growth objectives and strengthening our relationships with key customers.”
Terry will be overseeing a team of highly skilled professionals in his new role. The collaboration and expertise of this team will further bolster ERIKS NA’s capabilities in serving our valued customers.
Speaking about his promotion, Terry Subia expressed gratitude and excitement, saying, “I am honored to take on this new role in the company. I am passionate about building strong partnerships with our customers and driving organic growth. I look forward to working closely with the team to deliver exceptional value and solutions that meet the evolving needs of our customers.”
ERIKS North America congratulates Terry Subia on his well-deserved promotion and looks forward to continued success and growth under his leadership in the Vice President of Key Markets role.
About ERIKS North America:
ERIKS North America, a portfolio company of LKCM Headwater Investments, is a leading distributor of fluid and material conveyance solutions for industrial customers. Our technical solutions and services keep our customers running, reduce downtime and total cost of ownership.
Contact:
Lauren Shaffer, Digital Marketing Specialist
412-925-7390
Pittsburgh, Pennsylvania – ERIKS North America (ERIKS NA), a leading distributor of industrial solutions, is pleased to announce the appointment of Rich Holderman as Key Industry Director.
In this role, Rich will drive growth and development in the Steel, Tire, Aggregates and Pulp & Paper industries, focusing on ERIKS NA’s conveyor belting business.
Rich brings 38 years of experience in the belting industry to ERIKS NA. He began his career as a belt splicer and worked his way up to a sales role and then into management. With extensive knowledge of the industry, both from a commercial and operational standpoint, Rich is a past President of the NIBA organization and served on distributor advisory boards of the largest industry suppliers in North America. Before joining ERIKS NA, Rich worked at Almex Group as their COO.
“We are thrilled to welcome Rich back to the ERIKS NA team,” said Jeff Crane, CEO of ERIKS North America. “Rich’s extensive experience and knowledge of the belting industry, coupled with his previous experience with our organization, will be instrumental in driving growth and development in our Key Industries.”
Commenting on his appointment, Rich said, “I am excited to rejoin the ERIKS NA team and take on this new role. I look forward to utilizing my experience and knowledge to reinvigorate our belting business and drive growth in our strategic markets.”
ERIKS NA is proud to welcome Rich Holderman back to the team and looks forward to his contributions in his new role as Key Industry Director.
About ERIKS North America:
ERIKS North America, a portfolio company of LKCM Headwater Investments, is a leading distributor of fluid and material conveyance solutions for industrial customers. Our technical solutions and services keep our customers running, reduce downtime and total cost of ownership.
Contact:
Lauren Shaffer, Digital Marketing Specialist
Lauren.shaffer@eriksna-dev.local
412-925-7390
February 6, 2023
PITTSBURGH-ERIKS North America, a leading distributor of fluid and material conveyance solutions for industrial customers, announced today that it has appointed Michael Pastore as its Chief Operating Officer (COO).
Michael brings over 20 years of industrial distribution experience to ERIKS North America and has held executive leadership positions across multiple functional areas. He most recently served as Vice President, Operations at Kaman Distribution Group and, throughout his career, Michael has championed excellence in Supply Chain, Branch Operations, and IT. He brings a proven track record of improving operating efficiencies and service levels.
As COO, Michael will lead all manufacturing, quality, supply chain, EHS and customer service activities at ERIKS North America. He will also be responsible for setting broad operational goals for the organization, implementing best practices, optimizing inventory management and improving productivity.
“We are thrilled to have Michael join our team as COO,” said Jeff Crane, CEO of ERIKS North America. “His track record of success driving operational excellence makes him a valuable asset to our organization. We look forward to the positive impact he will have on our company.”
“I am excited to join ERIKS North America and to be a part of an organization that is committed to continuous improvement and outstanding customer service. I look forward to working with the team to solidify the company’s position as the preferred provider of fluid and material conveyance solutions,” said Michael Pastore, COO of ERIKS North America.
About ERIKS North America:
ERIKS North America, a portfolio company of LKCM Headwater Investments, is a leading distributor of fluid and material conveyance solutions for industrial customers. Our technical solutions and services keep our customers running, reduce downtime and total cost of ownership.
Lauren Shaffer
lauren.shaffer@eriksna-dev.local
412-925-7390
PITTSBURGH-ERIKS North America, a leading distributor of fluid and material conveyance solutions for industrial customers, announced that it has acquired DeeTag, Ltd.u00a0(DeeTag), a distributor and fabricator of hydraulic and industrial hose assemblies.
For the past 40 years, Dean and Lorna Gordon and Heather and Dino Mansi have owned and operated DeeTag, which has three facilities, including two in southern Ontario, Canada, and one in Conover, North Carolina. They have grown DeeTag into a successful business serving high quality OEM customers in various markets and have more than doubled the business in the last few years by providing superior service to discerning customers.
Jeff Crane, CEO of ERIKS North America said, u201cThe combination of our companies provides the opportunity to accelerate the growth they have already accomplished. Their locations provide geographic expansion of our footprint and key capabilities as it relates to serving hydraulic OEM customers. The existing ENA footprint can serve as a way for us to support their growth as we seek to extend in markets that DeeTag could not serve on their own.u201d
Dean Gordon, President of DeeTag added, u201cWe began reviewing our strategic alternatives several months ago with a goal of finding the right long-term partner for the next stage of DeeTagu2019s growth. It became clear to us that the ERIKS team was the right organization with the right resources, culture, and strategy to partner with us. We are excited to be a part of the ERIKS North America organization and we look forward to working with Jeff and his team as we continue to build this great company.u201d
u00a0
About ERIKS North America:
ERIKS North America, a portfolio company of LKCM Headwater Investments, is a leading distributor of fluidu00a0and material conveyance solutions for industrial customers. Our technical solutions and services keep our customers running, reduce downtime and total cost of ownership.
Pittsburgh, Pennsylvania – ERIKS North America, a leading distributor of fluid and material conveyance solutions for industrial customers, announced today that it has appointed David Brown as its Chief Financial Officer.
David Brown has joined ERIKS North America as its new Chief Financial Officer. With more than 15 years of Senior Leadership experience and over 25 years of financial roles in accounting and finance, Brown has expertise aligning finance organizations and departments with overall organizational strategy and operating goals across multiple companies and industries.
Brown was most recently Chief Financial Officer at A. Stucki Company, a manufacturer of highly engineered freight car components, in Pittsburgh, PA where he focused on ERP and acquisition integration to drive value creation and enhanced profitability. Prior to that position he was CFO for Implus LLC, a private equity sponsored consumer packaged goods company. Brown also spent over 17 years at Airgas, an Air Liquide company, in corporate and subsidiary financial leadership roles.
As Brown joins ERIKS North America, he will be guiding our finance team through a transition out of ERIKS Global, who sold the North American division in March 2022.
“We are pleased to welcome Dave to the ERIKS NA team, and I look forward to working closely with him as we build momentum on our growth journey,” said Jeff Crane, CEO of ERIKS North America. “Having Dave as a thought partner will ensure that we are not only growing our business aggressively but that we also have the tools and insight necessary to maximize our profitability in the process.”
Commenting on his appointment, Brown said, “I am pleased to join a company that is focused on delivering best in class customer experience, is committed to a culture of inclusion and engagement, and is uniquely positioned to deliver enhanced shareholder value”.
About ERIKS North America:
ERIKS North America, a portfolio company of LKCM Headwater Investments, is a leading distributor of fluid and material conveyance solutions for industrial customers. Our technical solutions and services keep our customers running, reduce downtime and total cost of ownership.
Lauren Shaffer
lauren.shaffer@eriksna-dev.local
412-925-7390
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